Services · For merchant services companies, ISOs & processors

Allstar Terminals ships blank replacement terminals the same day when ordered by 10 AM CST, with overnight shipping available on blank units. Replacements injected with your processor's keys ship 2 to 3 business days from when the order is placed. For swaps with no wait at all, buy pre-injected spares up front and keep them on hand.

Last updated: October 11, 2026.

At a glance
  • Blank units: ship the same day when ordered by 10 AM CST. Overnight shipping available.
  • Injected or programmed: ship 2 to 3 business days from when the order is placed.
  • Pre-injected spares: buy ahead, we key them to your processor, you swap from your own shelf.
  • Blind drop-ship straight to your merchant, with no Allstar branding.

Three ways to replace a failed terminal

Blank unit, same day

Ships same day by 10 AM CST · overnight available

The fastest box out the door. Best when your team or processor loads the keys and application, or the device supports remote key injection.

Injected to order

Ships 2 to 3 business days

We inject your processor's keys, load the application and test the device, then ship it to you or blind drop-ship it to the merchant.

Pre-injected spares

Swap the same day from your stock

Buy spares up front. We inject and program them to your processor and ship them to you, so the next failed device is replaced from your own shelf.

Which option fits

Option Ships Keys loaded by Best for
Blank unit Same day by 10 AM CST, overnight available You, your processor, or remote key injection where supported Urgent swaps where speed matters most
Injected to order 2 to 3 business days Allstar, in-house Planned replacements and new deployments
Pre-injected spares Already on your shelf Allstar, before they ship to you Merchant services companies with steady swap volume

How the spares program works

  1. Pick your models and quantity. Tell us the terminals your merchants run and how many spares you want on hand.
  2. We inject and program them to your processor or gateway, with a certificate of completion for every debit injection.
  3. We ship them to you in 2 to 3 business days from when the order is placed.
  4. When a device fails, you ship a spare to the merchant the same day, then reorder to refill your shelf.
Replacing devices whose PCI approval expires? PTS 5.x approvals expire 30 April 2027. See which models are affected in our PCI PTS expiry tracker.

How to order a replacement fast

  1. Send the model, processor and ship-to address by phone or email. Say if it should be blank or injected, and whether to blind drop-ship to the merchant.
  2. Order blank units by 10 AM CST for same-day shipping, and ask for overnight shipping if you need it.
  3. Prepay by ACH, credit card or wire.
  4. We ship: blank units the same day, injected units 2 to 3 business days from when the order is placed.

Damaged or defective on arrival

Inspect every device when it arrives. If an item is damaged, defective or not what you ordered, contact us within 3 days of delivery and we send a replacement. New terminals carry a 1-year warranty against defects in materials and workmanship; for a device that fails after the first 3 days, contact us about a warranty claim.

Frequently asked questions

How fast can I get a replacement terminal?

Blank units ordered by 10 AM CST ship the same day, and overnight shipping is available on blank units. Injected or programmed replacements ship 2 to 3 business days from when the order is placed.

Can I get a replacement that is already injected with my processor's keys?

Yes. Injected and programmed replacements ship 2 to 3 business days from when the order is placed. For faster swaps, buy pre-injected spares up front and keep them on hand.

What are pre-injected spares?

Terminals you buy in advance that we inject with your processor's keys and program before shipping them to you. When a merchant's device fails, you ship a spare from your own stock the same day.

Can you ship the replacement straight to my merchant?

Yes. We blind drop-ship replacements to your merchant with no Allstar branding on the package.

What if a terminal arrives damaged or defective?

Contact us within 3 days of delivery. For damaged, defective or wrong items reported in that window, we send a replacement.

Do you ship overnight on injected terminals?

No. Overnight shipping is for blank units only. Injected and programmed terminals ship once configuration is complete, 2 to 3 business days from when the order is placed.

Do you ship outside the US?

No. Allstar Terminals ships to US addresses only.

Need a replacement today?

Call 888-403-7066 or email sales@allstarterminals.com, Monday to Friday, 9:00 to 18:00 CST. Blank units ordered by 10 AM CST ship the same day.