Ingenico
Ingenico Lane/8000 support
6 verified guides for this device.
Power and charging
- How to restart an Ingenico card reader (Lane, Desk, Move, Link)Restart or reset a frozen Ingenico card reader: the yellow + dot key combination, the power-cycle method for each model, and when to stop and call support.
- Ingenico Lane/7000 and Lane/8000 reset: how to restart the PIN padHow to reset or restart a frozen Ingenico Lane/7000 or Lane/8000: the key combination, power-cycling on wall, PoE or USB power, and when to call support.
Accessories and cables
Connectivity
- Ingenico Lane series: terminal shows nothing or will not link to the POSIngenico's own isolation steps for a Lane PIN pad that is dark, unresponsive or not talking to the register: check the rear connector, restart, swap units, power-cycle the host, and confirm the power source. Screen prompts such as a waiting-for-connection message come from the payment application and are not covered by Ingenico's guides.
- Ingenico USB driver for Lane/3000 and Lane/3600: download and install on WindowsWhere to download Ingenico's official USB driver for the Lane/3000, Lane/3600 and other Ingenico terminals, how to install it on Windows, and how to check it worked.