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Shipping Information

Blank (unprogrammed) units ship same day on orders placed before 10 AM CST. Injected or programmed units ship once configuration is complete.

• Standard Shipping: 3–5 business days
  
• Expedited Shipping: 1–2 business days (extra fee)
  
• Free Shipping: Automatically applied on orders over $999
  

Blind Shipping Available
If you’re a reseller, we can ship without branding or company info.
Just request blind shipping at checkout or contact support.

Returns & Refunds

Items eligible for return must be unopened, unused, and in original condition.
Contact support@allstarterminals.com within 14 days to start a return.

• Bulk Orders (10+ units): Final sale, non-returnable
  
• Accessories: Non-refundable (cables, stands, scanners, power supplies, etc.)
  
• Programmed/Encrypted Devices: Cannot be returned due to compliance regulations
  

Restocking Fee:
Opened or used terminals may incur a 25% restocking fee.

Refunds:
Once a refund is processed, the money is returned to the original payment method within 5–7 business days.

Customer is responsible for return shipping.

Damaged or Defective Items

If your item arrives damaged or not functioning, contact us within 3 days.
We’ll inspect and send a replacement if needed.