Getting started
- Allstar Terminals: blind drop-shipping and multi-unit terminal rolloutsAllstar blind drop-ships orders straight to your merchants with no Allstar branding, under your name. For rollouts, Allstar handles 200+ unit deployments: bulk key injection, the same configuration on every unit, staged release in waves, multi-address shipping and kitting. Rollouts are quoted per deployment at tiered wholesale pricing. Per-unit serial or TID lists are not offered.
- Allstar Terminals: how to contact sales and support, and business hoursPhone 888-403-7066, Monday to Friday, 9 AM to 5 PM CST. Sales and quotes: sales@allstarterminals.com. Returns, RMAs and device support: support@allstarterminals.com. Address: 7250 Dallas Parkway, Suite 400, Plano, TX 75024. Include the model, serial number, payment application, processor and the exact error in any support request.
- Allstar Terminals: payment terms and how wholesale pricing worksOrders are prepaid before shipment by ACH, credit card or wire, with no card surcharge or processing fee. Net terms are not offered until an order history exists. Wholesale pricing is tiered by volume and quoted per order; send quote requests to sales@allstarterminals.com or the form at /pages/wholesale.
- Allstar Terminals: what a PCI PTS approval expiry date means for a buyerEvery PIN-entry terminal carries a PCI PTS approval with a fixed expiry date set by its PTS version: 5.x approvals expire 30 April 2027, 6.x on 30 April 2032, 7.x on 30 April 2035. 4.x approvals expired 30 April 2024. An expired approval is a status on the PCI list, not a shutdown; whether a device must be replaced is decided by the payment brands, processors and acquirers. Check your device on Allstar's PCI PTS expiry tracker.
- Castles S1F4 and S1F4 Pro setup: charging, paper, power on and Wi-FiSet up a Castles S1F4 or S1F4 Pro (Saturn 1000 F4): charge it on the base or by cable, load the paper roll, power it on, join Wi-Fi and fit a SIM.
- Dejavoo P1 setup: power, Ethernet, paper size and TPN downloadSet up a Dejavoo P1 Android countertop terminal: power adapter, Ethernet and static IP, the 58 mm paper roll it takes, and how DvPayLite downloads its TPN.
- Dejavoo P8, P3 and QD2 setup: charging, paper size, reboot and TPN downloadSet up a Dejavoo P8, P3 or QD2 wireless terminal: 5 V 2 A charging, the 58 mm paper it takes, power off and reboot, and downloading the TPN in DvPayLite.
- Dejavoo QD2 / QD4: power off, reboot, charging, and what the Wi-Fi and battery icons meanHow to power off or reboot a Dejavoo QD2 or QD4 Android terminal, how it charges, and how to read the Wi-Fi and battery icons on the idle screen.
- Dejavoo QD4 setup: power, Ethernet, paper size and TPN downloadSet up a Dejavoo QD4 Android countertop terminal: 5 V 2 A power, Ethernet and static IP, 58 mm paper, and downloading the TPN and parameters in DvPayLite.
- How to restart a Verifone card reader (P400, P200, M400, V400c, V400m)Restart (reboot) a frozen Verifone Engage card reader or PIN pad: P400, P200, M400, V400c, V400m. A restart keeps your encryption keys; a factory reset does not.
- Ingenico Desk/2600: first setup (battery, Magic Box, power, paper)The Desk/2600 must have its battery fitted before it is powered, connects through a single USB-C port to either the power supply or the Magic Box breakout (Ethernet, USB-B to a register, USB-A for a PIN pad or modem), and needs a one-hour first charge. This guide gives Ingenico's order of operations, paper spec, and power-off sequence.
- Ingenico Desk/3500 and Desk/5000: connections (dial, Ethernet, wireless) and first power-upWhat is in the box, which ports sit under the rear trapdoor (phone line, Ethernet, RS232, USB, SIM, SAM), what the optional Magic Box cable kit does, which Ingenico power supply matches which model, and the order Ingenico gives for connecting cables and powering the Desk/3500 or Desk/5000 for the first time.
- Ingenico Lane/3600 setup: cable, power and mountingSet up an Ingenico Lane/3600 PIN pad: power options, connecting the single rear cable to the POS, fitting it on a stand pole, and first checks from Ingenico's user guide.
- Ingenico terminals: cleaning and careIngenico's cleaning rules: unplug first, soft cloth lightly dampened with soapy water, liquid on the cloth never on the device, no solvents, bleach, abrasives, aerosols or UV-C, alcohol only on a pre-moistened cloth and never 70% isopropyl on plastic display lenses, nothing in the card slot, and keep it out of direct sun.
- PAX A35: setup, connection options and what it needs from the host POSHow a PAX A35 PIN pad is powered and connected (Type-C communication cable with DC power, optional Powered USB, Ethernet or Wi-Fi), what the host POS must provide, and the on-device reset.
- PAX A77 setup: battery, SIM, charging, power on and Wi-FiSet up a new PAX A77 mini terminal: remove the battery tab, fit the SIM or microSD card, charge over USB-C, power on, join Wi-Fi and take a test card.
- PAX A80: setup, rear ports and Ethernet connectionSet up a PAX A80 countertop terminal: what is in the box, what each rear port does (POWER, PINPAD, RS232, LAN, PHONE), how to connect Ethernet and confirm it is online, and why the A80 must stay on mains power.
- PAX A920 / A920 Pro: first setup out of the boxUnbox a PAX A920 or A920 Pro, prepare the battery, fit the SIM, load paper, power on, and join Wi-Fi so the terminal is ready for its payment application.
- PAX settings password (A920, A920 Pro, A80, A35, A77): default and what to do if it failsThe default PAX Android Settings password is 9876, then pax9876@@. What it unlocks, what it does not, and who to call if your ISO changed it.
- How to restart a PAX terminal (A920, A920 Pro, A80, A35, A77): power off, reboot and frozen screensRestart or power off a PAX A920, A920 Pro, A80, A35 or A77, recover a frozen terminal, and set the daily reboot time. Factory resets go to support.
- Poynt 5 setup: charge, power on, Wi-Fi and SIMSet up a Poynt 5 handheld terminal: charge it over USB-C, power it on with the side slider, join Wi-Fi in the setup wizard, and add a Nano SIM and APN for cellular.
- Valor VP100, VL100 and VL110 setup: paper size, power, connection and updatesFirst setup for a Valor VP100, VL100, VL100 Pro or VL110: the 2 1/4 in paper roll, power and paper-feed keys, getting online, and running Download Package.
- Verifone M400: cabling, power and mountingHow to connect a Verifone M400 PIN pad through its USB-C port and ICE Cube modules, power it, mount it on a stand, and what to expect at power-on.
- Verifone P400 setup: cables, power and first bootSet up a Verifone P400 or P400 Plus PIN pad: pick the right cable, attach it, connect power, power on and read the first boot screen.
- Verifone V400c: ports, cabling and first power-onWhere the ports are on a Verifone V400c, the order to connect peripherals, network and power, and what the first boot looks like.
- Verifone VX 520 setup and paper loading: cables, power and receipt rollSet up a Verifone VX 520 (VX520): connect Ethernet and power, load the thermal receipt roll the right way, and fix blank receipts or a no paper error.